About Crested Butte Hot Tub
Delivering amazing customer service isn’t complicated, but it does take dedication and a willingness to put in the extra effort. Whether that means providing free site inspections to ensure you end up with the right hot tub, or delivering reliable weekly servicing to keep your hot tub operating at its best, we want to help your family come together for a lifetime of enjoyment.
Our business is based on the three key building blocks that form the foundation of CB Hot Tub:
QUALITY - We set high standards for the products we sell and the service we deliver, and we do what it takes to ensure these standards are always met or exceeded.
COMMUNICATION - We listen carefully, answer thoughtfully and explain clearly to minimize misunderstanding and ensure we are delivering the solutions our clients are seeking.
TRUST - We build long-term relationships with our clients by keeping our promises and acting with integrity, no matter what.
Business owner Graeme Roberts has been involved in the hot tub industry in the Gunnison Valley since 2003, and started CB Hot Tub in response to local demand for better service and quality repair. As an avid fly-fisherman, attention to detail is important to Graeme and this is apparent throughout his business. Many of you may know Graeme from his 20 plus years of outdoor guiding in the valley which has included snowmobiling, rafting, and fly fishing.
Prior to living in Crested Butte, Graeme worked as a ranger at Mala-Mala Game Reserve in South Africa, where he hosted and guided the rich and famous including actor Billy Dee Williams, and Ivana and Ivanka Trump! Graeme is a graduate of the University of Cape Town, South Africa and grew up in Johannesburg.
Graeme and his Californian wife Kari met in Crested Butte in 1993 and settled here in 1996. They love all the seasons and fun that Crested Butte’s mountain lifestyle offers, and have two children. Kari is the local Geo-technical Civil Engineer and owner of Mountain Geotech. You may have met her if you have built a house and needed foundation soils evaluated!
We look forward to making your hot tub ownership fulfilling and care free!